Are you ready to order?Please take a minute to learn about our online ordering process: A. Please read our Policies section to get aware of our company terms. B. When buying a new garage door or opener with installation: Go to our Door selection Center and choose your product. Print out your selection or write down the data from "Your Door Details". A sales attendant will contact you in short to confirm your order and quote your doors. Complete your payment. Select your appointment date. - One of our Technicians will bring and install your products on the scheduled date.
- Enjoy it!
C. When requesting a service: A gentle phone service Technician will call you to learn more about your problem; he will ask you to perform simple tests in order to isolate the cause and fix it when possible. If necessary, will dispatch a field service Technician to your home, most of the times within 24 hours.
D. When Buying from our Online Store. Go to our Online Store Catalog. Choose your products and place them in the shopping cart. Click on the check out button when ready. The system will ask you to register an account with us. Choose your payment method and pay. Print or write down your invoice number for future reference. You will receive confirmation e-mail with your order details. Tracking number will be provided as soon as your order is shipped. Your items will arrive right to your door step. The status of your order is updated as it progresses, please log-in into our system to keep informed.
E. We want to make sure you have received the best purchase experience, - Please fill out our Customer Satisfaction Survey and receive a warranty extension and other many exclusive benefits.
- But don't forget we are glad to receive your call anytime at:
- Phone: 214-731-3000
- Fax: 214-731-3004
- Our friendly staff is only one phone call away during business hours:
- Monday tru Friday 6:00 AM to 5:00 PM
- Any other time just leave a voice mail and we will contact you asap.
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